Starbucks needs more than racial bias training after men's arrest, experts say

Company urged to see training plans as just a first step after Philadelphia incident: ‘You can’t train bias out of people’

• Opinion: Starbucks shouldn’t be praised for its racism workshops

Days after two black men were arrested at a Starbucks store in Philadelphia, the company announced a drastic response.

At the end of May, Starbucks stores across the US will close en masse and 175,000 employees will undergo racial bias training, a programme developed by progressive equality organizations.